Frequently Asked Questions
Everything you need to know about LaserPecker precision tools
What materials can I engrave with a LaserPecker?
LaserPecker devices are versatile and can engrave various materials including wood, paper, leather, acrylic, anodized aluminum, and certain types of stone or glass depending on the specific model and laser source used.
How long does shipping take for international orders?
We offer worldwide shipping. Typically, international orders are processed within 2-3 business days and delivered within 7-15 business days, depending on your location and customs clearance.
What is your return policy for laser engravers?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging and condition within 30 days of delivery for a full refund.
Do LaserPecker products come with a warranty?
Yes, all our laser engraving machines come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
Is the LaserPecker app compatible with my smartphone?
The LaserPecker app is compatible with both iOS and Android platforms. You can easily connect your device via Bluetooth to upload designs and control the engraving process directly from your phone.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options to ensure a secure and convenient checkout experience.